Parsley Health is a motivated team with a mission to transform the health of everyone, everywhere through the best possible medicine.Through our advanced whole-body approach, Parsley Health has helped thousands of people reverse and prevent health problems while achieving their health and wellness goals. Our work is inspired by our members’ journey and our actions are focused on impact and results.We excel in a high-paced work environment while appreciating what it means to be healthy and well. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we are able to serve our members.
We’re looking for a Care Manager to work closely with our clinicians and health coaches to ensure smooth day-to-day execution of our clinical care. Our ideal candidate will have at least 2 years of experience working in healthcare. This position is perfect for someone with experience in medical assisting or care coordination.
Understand, explain, and dispense all lab testing and supplements to members per the doctor’s treatment plan, including a thorough explanation of testing instructions and billing procedures
Assist members with insurance and prescription coverage needs
Manage inbound member inquiries from our online messaging platform; provide seamless care coordination over messaging to ensure a smooth patient experience
Support in-center phlebotomy operations to ensure smooth day-to-day operations and phlebotomist preparedness
Proactively ensure clinicians are prepared for their member visits each day
Partner with our front-of-house team in managing the practice supplement and test kit inventory
Uphold a high standard for member experience in all member interactions whether in-person or virtual
Contribute to clinical process improvement; take initiative to seek, solve, and innovate creative solutions
Work closely with the clinical, membership experience, tech, and operations teams to optimize our product to deliver an amazing member experience and ensure provider happiness
Understand and confidently communicate Parsley’s products and offerings
Partner with external vendors to coordinate advanced lab testing and supplement offerings
2+ years of work experience, ideally in healthcare operations, medical assisting, or care coordination
Demonstrable organizational skills and attention to detail.
Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required
Medical Assistant certification is a plus, but not required
Enthusiasm for wellness and functional medicine and a positive, go-getter attitude
Great compensation package
Meaningful equity stake
Complimentary Parsley Health Complete Care membership
Medical, Dental, and Vision insurance
401K + Employer Matching
Flexible work environment
Generous 4+ weeks of paid time off
At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we are able to serve our members.
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