This is a small (120 members) non-profit stamp society, members worldwide. We have an established website – papuanphilatelicsociety.com – that needs occasional maintenance/upgrades etc. There are no financial transactions, usage is limited and our own IT skills are very basic – hence the need for external support. The major issue now is establishing our Library – how to transfer large files to the website in a simple and easy-to-follow manner. Our previous external support person (has now exited his business) never really managed to find an “idiot-proof” way of doing that.
Based on our experience, we probably are looking for an arrangement on an timed (hourly) basis. And since our resources are limited, costs will need to be very reasonable. However, we also seldom have any urgent work so are flexible in terms of timing and access.