IT Engineer

About Opendoor: Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we’re on a mission to make it simple to buy and sell homes. The traditional process is broken, with an average home taking over 90 days to sell and costing thousands of dollars. We empower everyone with the freedom to move by making buying and selling a home stress-free and instant. We’ve built an exceptional team, seen strong growth, served over 85,000 customers and recently went public! The coming years present a tremendous opportunity for innovation as we explore new frontiers and scale nationwide.
About The TeamAs a member of IT Engineering, you’ll play a crucial role in maintaining and improving Opendoor’s IT infrastructure. In addition to being accountable for the performance of much of the hardware and software tooling the company uses everyday, our team also plays a large part in setting goals and establishing processes for IT.The work involves longer-term projects, making changes after hours when needed, on-call duties, privileged access to systems, interacting with vendors, strong judgment, and being resourceful. It also involves things like mentoring other IT Engineers and IT Technicians, opportunities for growth and company-wide impact, a little travel when needed, and work flexibility. We work proactively, strive to find the best answers, and believe collaboration is critical for team success.
As an IT Engineer, you will:• Administer a wide variety of SaaS products• Draft technical documentation for both IT and end users.• Perform macOS and Windows endpoint configuration• Maintain our IdP • Work closely with Security and People Operations to ensure effective controls and processes are designed and implemented.• Partner with department leads to determine how IT can help solve our biggest technical challenges• Manage our corporate network across our US offices.• Mentor our IT Technicians and acting as an escalation point for any complex issues.
We’re looking for teammates who have:• At least six years of experience in IT.• Used tools such as Jamf, SCCM, Microsoft Endpoint Manager (Intune), Workspace ONE (AirWatch).• Experience with Okta, Azure AD, OneLogin, or Centrify.• Built out and maintained local area networks• Worked with phone systems like Five9, Genesys, inContact, Twilio, or RingCentral preferred).• A broad understanding of ITSM practices
Bonus Points for:• Industry certifications such as CompTIA A+, Network+, Security+, ITIL, or Jamf 200-400.
More About UsWant to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.
We Offer the Following Benefits and Perks:- Your choice of coverage for medical, dental, and vision (optional for dependents)- Flexible vacation policy- Commuter benefit- Generous parental leave- Paid time off to volunteerPlease note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor values OpennessOur team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.
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