We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities include, but are not limited to, receiving emergency and non-emergency calls and record significant information, address problems and requests by transmitting information and/or providing solutions. Receive and dispatch orders according to urgency and importance. Use phone and/or computer to send crews, vehicles to appropriate locations. Monitor their route, and status while coordinating and prioritizing their schedule. Provide them with information about orders, traffic, potential obstacles and requirements. Enter data in computer system.
Knowledge of procedures and guidelines for emergency situations. Proficient in English (oral and written) Outstanding organizational and multitasking abilities. Active listener with excellent communication skills, sound judgement and critical thinking. Finally, the right candidate will understand that the best ability is availability.
Hourly Range: $4.00-$8.00
Posted On: September 15, 2021 15:25 UTC
Category: Logistics & Supply Chain Management
Skills:Logistics Management, Virtual Assistant, Call Handling, Data Entry, Email Support, Customer Service, Inventory Management, Answering Product Questions, Email Handling, Administrative Support, Customer Support
Country: United States
click to apply
All jobs | upwork.com