Lead Copywriter

Gopuff is at a pivotal point of growth, evolving rapidly to meet the needs of new customers in new locations and deliver on exciting brand partnership opportunities. 2021 also marks an important moment: the creation and rollout of an awesome new brand identity.

We are looking for a Lead Copywriter to support Gopuff’s Product and Growth teams who will be responsible for writing best-in-class copy, according to the newly-established tonal guidelines. Under the leadership of the Head of Brand Design and VP of Product, this writer will be focused on creating and editing content for Product, CRM, PPC, SEO and SEM. You’ll be working hand-in-hand with internal cross functional teams to deliver high-performing creative across channels at high volume and high quality. The ideal candidate will be a consumer first, strategic thinker that obsesses over bold creative approaches that drive performance and deliver business results. This person should understand that the character and consistency of Gopuff’s brand messaging is the key to building long-lasting relationships with our customers, and building the brand.

Responsibilities

Write compelling and on-brand copy that’s grammatical, clear, and concise.
Contribute to the usability of the brand’s UI with well crafted microcopy; able to incorporate SEO keywords in a natural-sounding way.
Be ready, willing and able to handle a range of future assignments; writing across channels, including web, app, digital, social, e-mail, product, search.
Play an active role in developing the brand’s tone of voice, not just following it.
Love and enjoy working collaboratively with writers, designers, creatives and non-creatives.
Have a scrappy, entrepreneurial spirit and enthusiastically accept challenges.
Have a sense of humor and a knack for writing with a clear, direct and human tone.
Tackle every assignment, big or small, with energy, focus and care.

Qualifications

6+ years of experience at a design/creative agency or in-house at savvy brands.
Previous experience leading, managing and mentoring team members.
Compelling examples that demonstrate writing for brand-building projects, as well as content strategy.
Experience selling to and communicating with customers in a retail context.
Previous experience leading, managing and mentoring team members.
Ability to multitask between projects and work with multiple teams/departments.
Ability to work fast without compromising quality.
Bi- or Multi-lingual a plus.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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