Identify customer and business needs to build on roadmaps
Document business requirements and prioritize by managing stakeholder expectations
Be the product business partner for cross-functional teams and act as a conduit for the technical product managers
Establish and manage weekly business review of digital product performance, drivers and impacts
Articulate success factors for our customers and business
Partner with cross functional teams to identify key business performance indicators and collaboratively develop digital roadmaps
Guide the digital roadmap – Web and Mobile apps working along with design and user experience research teams
Contribute to a collaborative culture and further push Ting toward modern product practices
WHO YOU ARE
Minimum 2 years of experience working as a product manager
Strong customer focus and empathy
Experience and interest in operating at a strategic level for business excellence
An excellent communicator with a proven track record of impacting stakeholders through modern product thinking to instill clarity
Proven track record of active stakeholder management and cross-functional business requirement management
Adept at First principle thinking and data-first product problem solving
Desire to work in a highly collaborative environment passionate about user needs and business impact
Active listener who has a knack for knowing when to proactively share and offer context
Skilled at operating in a relatively flat, cross-functional organization
Bring new perspectives and creative problem-solving. Always seeking new knowledge and innovative approaches
Ability to work independently with minimal supervision, Self-starter on defining objectives and achieving them
Caring deeply about delivering on our brand promise and are excited to immerse yourself in our culture
Understanding the US Telecom space and being bullish on fiber internet technology is a plus
ABOUT TING INTERNET AND TUCOWS
We are rapidly growing our footprint, and with a national focus on better infrastructure, we don’t expect to slow down anytime soon!
As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!
The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!
Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Learn more about Tucows, our culture and employee benefits on our site at: https://tucows.com/careers/
We Work Remotely: Product Jobs