Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future. Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.
The Senior Process Engineer will report to the Head of Business Systems and will work closely with management from various operational teams to implement process improvement supporting approved strategic change initiatives. The Senior Process Engineer will collaborate with business team leads and leverage prior experience with process design and mapping in the financial services industry to drive continuous improvement in process efficiency related to business transition activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work with project teams to understand business requirements and own the process design and mapping activities
Assess new business requirement and perform process mapping activities
Leverage prior experience in financial services to make best practice recommendations related to business process.
Maintain knowledge of currently deployed bank systems and integrations along with business unit utilization of given systems
Analyze existing processes and propose solutions to increase efficiency
Maintain catalog and inventory of existing business processes
Maintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and procedures
Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice
Must adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities
Ability to align business processes and strategy
KNOWLEDGE, SKILLS AND ABILITIES
Bachelor’s Degree or equivalent work experience
5-10 years of responsibility business process modeling
3-5 years in financial services
Business principles and techniques of administration, organization, and management to include and in-depth understanding of the key business issues that exist in the banking industry. These include, but are not limited to, knowledge of strategic and operational planning, personnel administration, federal, state, and local laws, financial and cost analysis.
Systems design and development process, including requirements analysis, testing, installation, evaluation, and operational management.
Technical certifications related to ITIL, TOGAF, or CISSP a plus
BANK SECRECY ACT REQUIREMENTS
Responsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.
Work from home
While performing the duties of this job, the employee is:
Regularly required to talk or hear
Required to communicate with customer and coworkers verbally and in writing
Occasionally required to stand; walk
Occasionally required to lift up to 10 pounds
Required to sit for long periods and reach with hands and arms
Able to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.