Technical Writer

Our Engineering department is looking for a rare individual who sits at the intersection of software engineering and writing prose. You will play a vital part in the maturing of our organization, demonstrating leadership for how we do documentation for the next phase of our growth. Ideally, you’ve shipped non-trivial software, as well as authored and published substantive stories, articles, wikis, and blogs.

What You’ll Do:

Partner with product managers and software engineers to understand products and projects, and lead the creation of concise, beautiful, understandable, searchable documents that will be used inside and outside the company
Create document templates for use by a wide variety of teams and staff
Pioneer documentation best practices and advocate throughout the organization
Support our Compliance team to generate evidence for audits and due diligence activities
Edit, proofread and organize existing documents
Coach team members on how to improve their writing and the benefits of great documentation
Collaborate with attorneys to prepare and submit patent applications

Must Haves:

5+ years of experience as a technical writer
Comfortable writing and delivering on a deadline
Strong opinions on what constitutes good writing
Extensive background with wiki sites such as Confluence
Ability to connect with a diverse group of team members via interviews to attain a deep understanding of our systems
Proficient with at least one popular, modern software programming language

Bonus Points:

Experience in the fintech space
Background in journalism, or evidence-based writing such as scientific or academic publications

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