Headquarters: Cupertino, USA
Responsible for contributing to different phases of the consulting lifecycle and be intensely involved in requirements gathering, proposing and refining the solution.
Guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability.
Make tangible contributions to the continued innovation and success of the company.
Requires full project ownership, showcasing project management, business analyst and excellent communication (written, spoken) skills.
Participate in pre-sales and solution architect activities
Support small to mid-size customers.
At least 5+ years of experience in CRM domain or ERP, and 5+ years of experience in CRM/ERP implementations with sound knowledge on cloud solutions.
Should be able to conduct requirement-gathering sessions, articulating CRM Software features to business users and drive/participate in prototyping solutions.
Experience in performing the requirement fit gap analysis with product capabilities and defining configuration vs customization options
Should be able to create business requirement documents, functional requirement documents along with traceability matrix.
Knowledge of implementation best practices and should be able to configure and work along with the rest of the team to build /configure the CRM solution.
Good knowledge of Waterfall and Agile implementation methodologies
A technical background is ideal, but not mandatory
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